Frequently Asked Questions

What do you charge for delivery?

Our delivery charges vary by city.
Party Plus does offer before and after hour delivery upon request, including Sunday's.
Additional charges may apply.




Can I pick up my rentals from your warehouse?

Yes! Our staff will happily load and unload your vehicle for you.
Please plan space and tie-downs (if needed) accordingly.




How long can I keep the equipment?

We quote on a one-time rental basis, which is a 24 hour period.
Additional rental charges will apply if you would like to rent our equipment for longer than our 24 hour rental period.




What happens if I need to cancel my reservation?

The following fees apply to cancellations:

  • Day of delivery or pick-up: 75% of rental
  • 2 days prior to delivery or pick-up: 50% of rental
  • 3-7 days prior to delivery or pick-up: 25%
  • No cancellations on linen within 7 days prior to delivery or pick-up.
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